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About Us

Diamond Healthcare Communications (DHC) specializes in creating and delivering patient obligation communications for healthcare revenue cycle management. We provide tools and processes that accelerate accounts receivable cash flow, enhance financial management, and improve the image of providers with their patients.

Your DHC advantages

Project Management Support Services and Expertise

With a wealth of experience and deep expertise, DHC provides exceptional project management support. We will develop a workflow based on your deliverable needs, create timelines and milestones, and be held accountable for the on-time delivery of your program.

Total Process and Production Transparency

Your processes and our production should never be a mystery. That is why we created DiamondViewSM, our patient statement platform. DiamondViewSM is our patient statement platform that allows users to create, generate, launch, and manage the printing of their patient communication documents. It supports both industry standard and client-specific patient communication requirements, giving you a 360-degree view of your workflow 24/7/365.

SOC 2 and PCI Compliance

DHC has completed a Service Organization Controls Type 2 (SOC 2) report, which is a replacement for an SAS70 audit. Through our parent company, DMS, we have a Payment Card Industry (PCI) certificate.

Access to the Latest Technology

Because of our commitment to being an industry technology leader, DHC has invested significantly in technology, resources, and equipment to ensure that your program will always be produced using the latest, most proven technology.

A Flexible and Innovative Provider

We will support you with not only cost-effective solutions, but also a commitment to develop new and innovative ways to better serve our secure communications customers. DHC has the ability to deliver email, SMS, and TXT messaging for e-delivery and can provide e-communications in responsive design so that they render optimally for mobile, desktop, and tablet devices.

A Full-Service Partner

DHC combines the art and science of personalized communication to ensure that your critical documents are both efficiently produced and effectively communicated. Our agency solutions team uses Visual Attention Analysis to design communications that get noticed, read, and acted upon in order to improve customer satisfaction and boost cash flow.

With more than 500+ employees and strategically located facilities across the country, DHC provides our clients with the efficiencies and synergies of working with a single source, as well as the expertise of an experienced team of marketing communications professionals.

DHC also offers our clients comprehensive response marketing solutions, from secure communications services for secured document processing and delivery to results-driven direct response programs and dependable literature and sample fulfillment. We can provide you with an integrated, end-to-end solution or work with your communications and marketing departments to provide any individual service that fits your needs.