Personalized, Data-Driven Patient Statements
Using a combination of art and science, DHC creates patient-focused statements with customized messaging to facilitate patients’ better understanding of their patient payment responsibility. Our statements follow the HFMA’s “patient-friendly” guidelines, providing appealing and effective communications that lead to faster payments.
There are no preprinted forms at DHC. Everything we do is personalized and driven entirely by variable data. Our statements can be produced in full-color duplex format — white paper in, full color out. Choose one of our proven provider-preferred templates or work with our team to develop a customized statement to meet your organization’s unique communication requirements. Our expert team will guide you to the right solution.
You can also add custom messaging to your statements or enclose multiple inserts in your mailings to target patients with strategic content that supports your marketing initiatives and reinforces your brand and image.
How do we know that these statements will be more effective? Using visual attention analysis technology, our marketing communications specialists analyze your current statement for readability and layout to optimize messaging and payment areas on your document. We then can consult with you to incorporate timely, relevant messaging and eye-catching graphics into your statement to improve the overall patient experience.