Electronic Patient Communications Solutions
DHC offers a growing suite of electronic and digital communications solutions that can be seamlessly integrated into your paper-based processes, including:
Electronic Statement Presentment: Create and deliver PDF e-statements that are mirror images of your paper statements. Utilize our customer portal for online statement viewing for your customer care team or receive a file of your statement images for your patients to view in your patient web portals or your customer service CRM applications.
E-Mail and Text Notifications: E-mail or send text messages to your patients to let them know when their e-statements are online and available for viewing.
Online Bill Pay: DHC integrates easily and seamlessly with your online bill payment provider. Allow your patients to retrieve their electronic statement images through their payment portal or initiate the suppression of paper statements by selecting “electronic statements only” in the payment portal.